by Kan Siew Ning
The management of information and knowledge is important for every organization whether or not the senior management refers to it explicitly as knowledge management (KM). In every company that takes KM seriously, managers at all levels are expected to facilitate and enhance knowledge flow within his team, and between his team and other teams. Knowledge-centric firms that use knowledge as a competitive weapon would have assigned one or more officers to provide focus to KM work within the company. Depending on the company, these officers have different job titles – ranging from knowledge manager to Chief Knowledge Officer (CKO) and sometimes to Chief Learning Officer (CLO).
Are you considering a career in Knowledge Management but don’t know where to start? Have you heard a lot about CKO’s but don’t know what they actually do? This article attempts to answer these questions by providing an overview of KM jobs and their required competencies.