Regional Update - Hong Kong
At the end of November, iKMS Treasurer Kan Siew Ning and myself represented iKMS at the 5th Asia Pacific Knowledge Management Conference organised by the Hong Kong Knowledge Management Society (HKKMS). Siew Ning presented the DSTA knowledge management journey, while I chaired a tempestuous and at times mischievous panel discussion on intellectual property. We also found time to hold further discussions with HKKMS and the KM Society of Japan on regional collaboration.
Patrick Lambe is the President of iKMS and still finds time to run his consultancy business in learning, innovation and knowledge management.
The conference itself was the richest and most substantial KM conference I have attended in years. The venue was superb, (the Bloomberg auditorium with glorious views of Hong Kong harbour, and the Bloomberg coffee station encouraging intense knowledge sharing), the attendees a good mix of novices, explorers and experts, the presentations and discussions a great balance of theory, international case studies, and some great Asian case studies.
Highlights included Siew Ning's DSTA case study, Professor W.B. Lee's compendium of Hong Kong KM projects, Kohei Onozaki's discussion of his KM project with a Johnson and Johnson sales force in Japan, Sue Halbwirth's engaging account of the Australian experiment in standards development for KM, and Tony Sheehan's polished and insightful description of the Arup KM journey.
Unlike many other KM conferences, the partner disciplines of human resource development, strategic management and records management, also got a look in. In particular, John O'Brien of the Hong Kong Government Records Service gaves us a records management perspective on KM, while Marianne Gloet of RMIT presented an intriguing model for HRD that both intrigued and excited delegates as a potential lens on KM activity as well.
But for me the quote of the conference came from Kohei Onozaki. Commenting that he was happy with progress of the first stages of his KM project, he told us he was now worrying about his next challenge: "Now that we have got some good practices being shared among the sales people, our worry now is how to make sure that KM doesn't stop our people from thinking."
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