Arbinger Institute: Leadership and Self Deception: Getting Out of the Box
Chris Argyris: Overcoming Organizational Defenses : Facilitating Organizational Learning
Theodore Zeldin: Conversation: How Talk Can Change Our Lives
Kerry Patterson: Crucial Conversations: Tools for Talking When Stakes are High
Malcolm Gladwell: The Tipping Point: How Little Things Can Make a Big Difference
Stephen Denning: The Springboard : How Storytelling Ignites Action in Knowledge-Era Organizations
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